Oct 6, 2017
In this episode of Power BI & More (sponsored by KingswaySoft), Scott Sewell and Joel Lindstrom discuss reporting on survey data from Dynamics 365 Voice of the Customer solution. This powerful solution can be used to capture feedback from your clients directly in Dynamics 365. But before you publish your first survey, you need to consider what kind of analytics you want to get from your survey results. How can you structure your questions to give you the reporting you want, and how can you report on customer satisfaction across multiple disconnected surveys?
The content covered in this episode is a preview of what we will be covering next week at CRMUG Summit Nashville. Join us for "How to make voice of the customer better than survey monkey."
This episode is a production of Dynamic Podcasts LLC. Subscribe to the CRM Audio network of podcasts on Apple Podcasts.