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CRM Audio

Jun 28, 2017

In this episode (sponsored by Kingswaysoft and AlexaCRM), we talk about mental blockers--tasks that you have on your to-do list that you don't want to do or have difficulty motivating yourself to do--how do you break through blockers and motivate yourself to get them done?

We also discuss "The psychological importance...


Jun 26, 2017

In this episode (sponsored by KingswaySoft and AlexaCRM), Christopher Cognetta joins us immediately following the Dynamics 365 July Release Executive Briefing. Hear what four Business Solutions MVP's think of what is coming. We talk about:

  • What we know about Business Edition, including functionality and...


Jun 22, 2017

In this week's Power BI episode, Scott Sewell and Joel Lindstrom discuss data modeling for self-service analytics. How should you model data for Power BI vs Dynamics 365?

  • Data modeling for read vs write
  • Big, wide, and flat data structure
  • User testing your data model
  • The "rubber duck" theory of data modeling

Scott also...


Jun 19, 2017

On this episode (sponsored by Kingswaysoft and AlexaCRM) we are joined by Tabetha Sheaver, CRM practice director at Cloud Nine Solutions, to talk about the psychology of system change, such as when implementing Dynamics 365.What does it have to do with grief and death?

  • Change management
  • "Start With The Why" by Simon...


Jun 14, 2017

Many people hate meetings, but they are an important part of work life. If they are conducted effectively, meetings can be very productive.

In this episode, Matthew C Anderson and Joel Lindstrom cover their top tips for running productive meetings.

In "that's not productive" Matthew talks about his experience designing...