On today’s episode (sponsored by Kingswaysoft) hosts Britta Rekstad and Matthew C. Anderson discuss queues and queue management in Dynamics 365 and model-driven PowerApps.
Discussed on the show
- Core entities of Queue, Queue Item, Routing Rule, Routing Ruleset
- Public vs. Private queues
- Visibility to queues and queue items & security
- Dynamics user teams and queues
- Using queues with different entities
- Routing Rules and Workflow
- Solution awareness for queue entities
What’s on your mind?
Have a question you’d like answered on a future podcast? Submit one by visiting implementthis.orgThis episode is a production of Dynamic Podcasts LLC.