No spooks on this episode, just George, Joel and Shawn. This week we talk about:
- CRM 2016 knowledge management
- CRM Azure data loader service preview
- Microsoft further shuffles its cloud and enterprise teams
- Captain Redlace’s Mobile Manifesto (don’t forget to vote on Connect).
- Atlassian Source Tree (tool of the week)
Our special guest this week is Michael Quattlebaum. Michael has some great advice about how to calculate the return on investment of your CRM system.