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Full show notes available here


Guest Profile

Chuck Ingram works as Innovation Lead for North America for the Digital Sales and Service practice at Avanade. Chuck is hyper-focused on innovating around digital disruption and the accompanying customer shifts. He works with his team on developing business models and solutions that deliver customer experiences and outcomes – – not just projects. He most recently led the CRM practice at another large Dynamics partner for 4 years where he helped drive innovative solutions that resulted in significant growth.

In this Episode

  • The Adobe Marketing Cloud
  • Microsoft’s ‘recommended solution’ for the enterprise space
  • Working with Adobe and complementing your Dynamics practice
  • Adobe Marketing Cloud and Microsoft Dynamics 365 supporting the customer experience
  • Products offered under the Adobe Marketing Cloud
  • Adobe and Dynamics 365 integrations and new functionalities not offered in Dynamics 365 for Marketing
  • Resources for partners wanting to get up to speed on Adobe Marketing Cloud
  • Building relationships for customers using Adobe Marketing Cloud via Adobe integrations to Dynamics 365
  • Changes with Adobe Marketing and Dynamics

Contact Details

LinkedIn:  https://www.linkedin.com/in/chuck-ingram-060b353/
Twitter:  https://twitter.com/CRMRawks
Website: https://www.avanade.com/en

Your Host is Mark Smith – nz365guy
Business Solutions MVP

LinkedIn: http://www.linkedin.com/in/nz365guy
Twitter: http://www.twitter.com/nz365guy
Instagram: http://Instagram.com/nz365guy
Blog: https://www.nz365guy.com/blog/

Book & Podcast

Resources Mentioned

Music Credit

I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/grapes/16626 Ft: J Lang, Morusque