This episode is brought to you by D365UG.

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Guest Profile

David has recently started a new position as the VP of Business Solutions at the @eLogicGroup focusing on Microsoft Dynamics 365, Social and Mobility. David has spent the past 20 years in the CRM industry consulting with organisations on improving and enabling better interactive marketing, sales and customer service solutions. David has been solely focused on Microsoft Dynamics 365 and has been closely involved in all the major beta programs and launches.

In this Episode

  • Journey into Dynamics CRM
  • Stories from Ascentium
  • The operating model of Zero2Ten
  • Most interesting projects to consult on
  • Championing the customers’ needs
  • Identifying and building a customer’s vision
  • Ensuring a satisfied customer
  • Most successful way of connecting with your customers
  • Selling ‘digital transformation’

Contact Details


Your Host is Mark Smith – nz365guy
Business Solutions MVP


Book & Podcast

Resources Mentioned

Music Credit

I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. Ft: J Lang, Morusque