This episode is sponsored by CRMUG/D365UG.
Topics discussed in this episode:
- Dynamics 365 for Marketing public preview is now open
- Feedback from the un-deprecation of Outlook client
- New support request process
- What are “best practices” anyway?
- When should you upgrade?
- Reconsidering the lead entity
- Recent changes to Voice of the Customer
- Shawn is the CRMUG Field Service SIG leader
- Boosting your Linked In Social Selling Index (SSI)