Sarah and Shawn are back with another episode of At Your Service. This episode is brought to you by Resco. On this episode, we review some of the news about customer service and field service in the Dynamics 365 2019 Wave 2 release plan. In this episode: Virtual agent Customer Service Insights Macro recording Notification […]

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It’s the last episode of #AtYourService for 2018 (brought to you by resco), but before we take off for the holidays, Shawn, Sarah, and Scott had a full agenda of service topics: New release of Field Service Mobile GPS tracking Asset tracking Improvement to UI Multiple forms per entity HTML 5 Woodford Streamlined provisioning of […]

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