This episode is sponsored by KingswaySoft. We are celebrating the North America total eclipse today, and to celebrate we announce some exciting news about some new series coming soon to the CRM Audio network. Other topics discussed: Field service and Salesforce NDA is lifted on v.9 Enterprise Edition Microsoft releases tool to migrate KB articles […]

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We have had some time to absorb what we learned from the Dynamics 365 July release briefing, and this week we dig deeper: Is the next release really the biggest release of CRM ever? Deprecated features in the next release of Dynamics 365–what does “deprecated” really mean, and how should you plan for it? Joel’s […]

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In this episode (sponsored by KingswaySoft and AlexaCRM), Christopher Cognetta joins us immediately following the Dynamics 365 July Release Executive Briefing. Hear what four Business Solutions MVP’s think of what is coming. We talk about: What we know about Business Edition, including functionality and limitations What is the Unified UI, and where will we see it? […]

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This week’s episode of CRM Audio (sponsored by KingswaySoft and AlexaCRM) is all about how to balance excitement about the future of Dynamics and Azure while maintaining a foothold in reality. What do changes to the Dynamics 365 product team leadership mean for the future of the platform? Where does the typical Dynamics client take their […]

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In this episode (sponsored by Kingswaysoft and AlexaCRM) we welcome Andrii Butenko to North America and the podcast, and Neil Benson stops by to talk complex solution management. Other topics in this episode: What’s new with Business Process Flow  Azure Blob attachment storage Windows Server 2016 is now supported for on premises Dynamics 365 service admin […]

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In this very “engaging” episode (sponsored by Alexa CRM and KingswaySoft), we discuss the following topics: What did George eat in Lisbon Update from Extreme365 Is the SOAP endpoint going away? Social Engagement Social Selling Assistant Social Engagement connector for Power BI What is Customer Engagement Flow vs. IFTTT Solution management–should you break up your […]

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