In this episode of #AtYourService (brought to you by Resco), Shawn, Sarah, and Scooter talk about what is new for Field and Customer Service in the April ’19 release of Dynamics 365.

Find out what the big wins are, including customizable case resolution, Chrome support in USD, sla’s for work orders, and much more

Plus Agnes from Resco talks about the offline HTML feature of Resco Mobile CRM.

This episode is a production of Dynamic Podcasts LLC.