This episode is brought to you by mscrm-addons.com. Topics in this episode: Knowledge management templates https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/create-templates-knowledge-article Knowledge management search and rendering enhancements https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/dynamics365-customer-service/knowledge-management-enhancements Timeline usability enhancements https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/dynamics365-customer-service/timeline-usability-enhancements Mixed reality guides https://dynamics.microsoft.com/en-us/mixed-reality/overview/?&OCID=AID2000546_SEM_&lnkd=Bing_D365_Brand&MarinID=_79027490459132_%2Bdynamics%20%2Bguides_bb_c__1264438745391780_kwd-79027703504147:loc-190_ Announcement–we are starting a YouTube channel called the Weekly Dispatch. Check out the announcement here: Music: www.purple-planet.com

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This episode is brought to you by ClickLearn. Today Mark is Joined by Mike Hartley (@Hart365) to talk about License pricing, Reference Sections & TDI Hack For Good You Can find the blogs and sites referenced https://TDI.Rocks And you can find Mike at the following Twitter @Hart365 Linkedin linkedin.com/in/mikebhartley Website https://hartofthemidlands.co.uk Music: www.purple-planet.com

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This episode is brought to you by mscrm-addons.com. Topics in today’s daily brief: Wave 2 early opt-in is available now. Go to the Power Platform Admin Center and you can opt in to the new release in your environments. Learn what new features are included in early access. Congratulations to Beth Burrell, the newest Business […]

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