This episode is sponsored by CRMUG/D365UG.

In this episode, we discuss:

  • Welcome to AYS in 2018!
  • Voice as an AI control for consumers and businesses
  • At Your Service companion blog (
  • Big plans for AYS in 2018!!!
  • DivaTime with Sarah Jelinek: Unified Service Desk isn’t just for Call Centers

Music by HookSounds


Follow the podcast on the At Your Service official blog at

Follow Shawn on Twitter at

Follow Scott on Twitter at

Follow Sarah on Twitter at

This episode is a production of Dynamic Podcasts LLC.