In this episode of AYS (brought to you by Resco), the gang discusses their favorite upcoming features in the October ’18 Release Notes related to Customer Service, Field Service and Project Service!

We are less than a week away from D365UG Virtual Service Summer Camp…Sarah is kicking off the event with her Top 5 features in Customer Service session and Shawn talks about new additions to the VSSC schedule from the Microsoft Product Teams.

Also, Agnes from Resco tells us about how to manage documents in Resco Mobile CRM.

Links:

Oct ’18 release notes: https://docs.microsoft.com/en-us/business-applications-release-notes/October18/index

D365UG Virtual Service Summer Camp: https://www.d365ug.com/participate/virtual-summer-camp