In this episode (sponsored by Resco), Shawn and Sarah discuss the newly announced update cadence, specifically for Customer Service, Field Service, PSA and Unified Service Desk.  Scott and Shawn talk about Business Application Summit as well as Scott’s latest blog post on PSA Resource Utilization!

Also, covered in this episode:

– Upgrade Run : What does this do?

– Unified Service Desk 3.3

– Business Application Summit : What are we excited to see?

– Virtual Service Summer Camp…less than a month away!

– PSA Resource Utilization – The Sequel

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts and Spotify.