This episode of At Your Service is brought to you by Resco.

The first 11 minutes of this episode are from a “lost episode” from October where Shawn Tabor and Scott LeFante discuss company experience with the 9.1 update and what the automatic update cadence really means.

Then Sarah Jelinek and Shawn talk about Dynamics 365 for Talent and what it means for field service.

  • Talent is now in CDS
  • Licensing requirements
  • Using Talent with PowerApps and Microsoft Forms
  • Managing skills and skills gap analysis
  • Talent integration with F&O
  • Managing contract employees and seasonal positions
  • Customer and Field Service predictions for 2019

At the end, Agnes from Resco talks about security in Resco.

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This episode is a production of Dynamic Podcasts LLC.