In this episode (brought to you by Maplytics by Inogic), we are joined by Dan Gittler, Principal Program Manager for Universal Resource Scheduling with Microsoft. Dan came from Field One, and in this episode he talks about the history of URS and what is coming in the October 2018 release. History of Universal Resource Scheduling Common use cases for […]
Read More →In today’s episode (sponsored by Ingenius), Britta Rekstad and Matthew C. Anderson discuss the Customer Service App, Interactive Service Hub, and bring clarity to similar terms in Dynamics 365 . Discussed on the show Interactive Service Hub (and the move to Customer Service App) Customer Service App Disambiguation of similar-sounding terms Customer/Project/Field Service Apps Universal […]
Read More →This episode is brought to you by KingswaySoft and D365UG. We are live at the Microsoft Business Applications Summit in Seattle, and the release notes for Oct ’18 are out. In this episode we cover the highlights of the release notes and what we have learned from the summit: Field Service Project Service Customer Service […]
Read More →In this episode (sponsored by Resco), Shawn and Sarah discuss the newly announced update cadence, specifically for Customer Service, Field Service, PSA and Unified Service Desk. Scott and Shawn talk about Business Application Summit as well as Scott’s latest blog post on PSA Resource Utilization! Also, covered in this episode: – Upgrade Run : What […]
Read More →Microsoft recently announced a major shift in the way that updates to Dynamics 365 and new features are deployed to existing environments. In this episode (brought to you by Maplytics by Inogic), we discuss the ramifications of this change and what you need to know about it as you plan your updates. Topics in this episode: No […]
Read More →Scrum Dynamics episode 10 focuses on the product backlog in a Dynamics 365 project. Thanks to our sponsor InGenius. Host Neil Benson compares the to-do list on his 100-year old house to the product backlog and goes on to describe: Using epics to capture your project scope Getting your product backlog started Estimating backlog items […]
Read More →In this episode (sponsored by Maplytics by Inogic), hosts Britta Rekstad and Matthew C. Anderson discuss PDFing and document generation in Dynamics 365 (another listener question!). Discussed on the show A cornucopia of methods to generate documents that leverage Dynamics 365 data: Email templates Word templates SSRS Reporting Community tools 3rd party ISV tools Output […]
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