In this episode (sponsored by Ingenius), our hosts talk with Todd Lewis and Leigh Weinshelbaum from CafeX about Omni-channel communication. Topics include: What Omni-channel communication means to the panel The need for OmniChannel Customer experience The push for omnichannel experiences by Millenial customers and employees Examples of great Omni-channel experiences Wesley Chapel Toyota Delta Discussion […]

Read More →

Welcome to episode two of Scrum Dynamics, the podcast series for Microsoft Dynamics 365 practitioners who want to use the Scrum framework for agile projects. This episode is sponsored by Ingenius. In this episode, co-hosts Neil Benson and Dermot Ryan, introduce the Scrum framework’s events, roles, deliverables and the Scrum theory. We cover: Sprints, Sprint […]

Read More →

In this episode (sponsored by Maplytics by Inogic), hosts Britta Rekstad and Matthew C. Anderson discuss some of their favorite things–and lessons learned–for building out Sales Force Automation (SFA) implementations (beyond the expected Lead/Opportunity/etc.). Discussed on the show QuickView forms Field Mapping QuickCreate forms What’s on your mind? Have a question you’d like answered on […]

Read More →