In this episode (sponsored by KingswaySoft), George gives a detailed review of Voice of the Customer and reveals how many plugin steps are in FieldOne Sky. We also discuss what a survey really is. It is not sending a survey to all of your clients–that’s a census. Read what Seth Godin has to say about […]

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In this episode we discuss what is new with the CRM online 2016 Spring Wave, including ADX and FieldOne. What will this release mean to existing users? We also discuss CRM 2016 update .01, what’s new in the February SDK update, Resco acquiring CWR, and our tool of the week, Ribbon Workbench. And George has an […]

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